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    Microsoft Certified System Engineer (MCSE)

    Course Fee: £990.00

    Course Start Dates
    Select Start Date Time Days Duration
    11/06/2011 9.30-6.30pm Saturday 12 classes
    08/10/2011 9.30-6.30pm Saturday 12 classes
    11/02/2012 9.30-6.30pm Saturday 12 classes
    16/06/2012 9.30-6.30pm Saturday 12 classes

    In completing the enrolling process and paying for your course, you are confirming that you have received enough information to make an informed decision and that the course is suited to your needs and abilities.

    Course information

    MCSE Exam 70-290 : Managingand Maintaining a Microsoft Windows Server 2003 Environment
    Part 1: Managing a Microsoft Windows Server 2003 Environment
    Module 1: Introduction to Administering Accounts and Resources

    This module explains how to administer accounts and resources on computers running Microsoft Windows Server 2003 software in a networked environment.

    Lessons
    • Multimedia: Introduction to Administering Accounts and Resources
    • The Windows Server 2003 Family
    • Logging on to Windows Server 2003
    • Installing and Configuring Administrative Tools
    • Creating User Accounts
    • Creating Computer Accounts
    • Creating an Organizational Unit

    Labs: Creating Accounts and Organizational Units
    • Creating an Organizational Unit Hierarchy
    • Creating Computer Accounts
    • Creating User Accounts
    • After completing this module, students will be able to:
    • Describe features of the Windows 2003 Server family.
    • Log on to Windows Server 2003.
    • Install and configure administrative tools.
    • Create user accounts.
    • Create computer accounts.
    • Create an organizational unit.
    Module 2: Managing User and Computer Accounts

    This module explains how to modify user and computer accounts on computers running Microsoft Windows Server 2003 in a networked environment.

    Lessons
    • Modifying Users and Computer Account Properties
    • Enabling and Unlocking User and Computer Accounts
    • Creating a User Account Template
    • Locating User and Computer Accounts in Active Directory
    • Saving Queries
    • Resetting User and Computer Accounts
    • Moving Domain Objects
    Labs: Managing User and Computer Accounts
    • Searching for and Moving User Accounts
    • Searching for and Moving Computer Accounts
    • Searching for and Enabling User Accounts
    • After completing this module, students will be able to:
    • Modify user and computer account properties.
    • Enable and unlock user and computer accounts.
    • Create a user account template.
    • Locate user and computer accounts in the Active Directory directory service.
    • Save queries.
    • Reset user and computer accounts.
    • Move domain objects.
    Module 3: Managing Groups

    This module explains how to perform various administrative functions by using groups.

    Lessons
    • Creating Groups
    • Managing Group Membership
    • Strategies for Using Groups
    • Modifying Groups
    • Using Default Groups
    • Best Practices for Managing Groups
    Labs: Creating and Managing Groups
    • Creating and Managing Groups
    • After completing this module, students will be able to:
    • Create groups.
    • Manage group membership.
    • Apply strategies for using groups.
    • Modify groups.
    • Manage default groups.
    Module 4: Managing Access to Resources

    This module explains how to enable resource access with permissions, manage access to files and folders by using permissions, and manage permission inheritance.

    Lessons
    • Overview of Managing Access to Resources
    • Managing Access to Shared Folders
    • Managing Access to Files and Folders Using NTFS Permissions
    • Determining Effective Permissions
    • Managing Access to Shared Files Using Offline Caching
    Labs: Managing Access to Resources
    • Configuring Access for Manufacturing Personnel
    • Configuring Access for Marketing Personnel
    • Configuring Access for Purchasing Personnel
    • After completing this module, students will be able to:
    • Manage access to resources.
    • Manage access to shared folders.
    • Manage access to files and folders by using NTFS permissions.
    • Determine effective permissions.
    • Manage access to shared files by using offline caching.
    Module 5: Implementing Printing

    This module explains how to implement printing in a Windows Server 2003 environment.

    Lessons
    • Multimedia: Introduction to Printing in the Windows Server 2003 Family
    • Installing and Sharing Printers
    • Managing Access to Printers Using Shared Printer Permissions
    • Managing Printer Drivers
    • Implementing Printer Locations
    Labs: Implementing Printing
    • Install Printers
    • Browse Network Printers with Locations
    • After completing this module, students will be able to:
    • Explain the printing process in the Windows Server 2003 family.
    • Install and share printers.
    • Manage access to printers by using shared printer permissions.
    • Manage printer drivers.
    • Implement printer locations.
    Module 6: Managing Printing

    This module explains how to set up a network-wide printing strategy to meet the needs of users and troubleshoot installation or configuration problems.

    Lessons
    • Changing the Location of the Print Spooler
    • Setting Printer Priorities
    • Scheduling Printer Availability
    • Configuring a Printing Pool
    Labs: Managing Printing
    • Creating Printing Pools
    • Setting Printer Priorities and Availability
    • After completing this module, students will be able to:
    • Change the location of the print spooler.
    • Set printing priorities.
    • Schedule printer availability.
    • Configure a printing pool.
    Module 7: Managing Access to Objects in Organizational Units

    This module explains the permissions available for managing access to Active Directory objects, how to move objects between organizational units in the same domain, and how to delegate control of an organizational unit.

    Lessons
    • Multimedia: The Role of the Organizational Unit
    • Modifying Permissions for Active Directory Objects
    • Delegating Control of Organizational Units
    Labs: Managing Access to Objects in Organizational Units
    • Delegating Administrative Control
    • Documenting Security of an Object Created in an Organizational Unit
    • After completing this module, students will be able to:
    • Identify the role of organizational units.
    • Modify permissions for Active Directory objects.
    • Delegate control of organizational units.
    Module 8: Implementing Group Policy
This module explains the purpose and function of Group Policy in a Microsoft Windows Server 2003 environment. It also explains how to implement Group Policy objects (GPOs) and manage GPOs.

Lessons
  • Implementing GPOs
  • Implementing GPOs on a Domain
  • Managing the Deployment of Group Policy
Labs: Implementing a GPO
  • Creating and Linking GPOs
  • Configuring Group Filtering on GPOs
  • Configuring the Enforcement of GPOs
  • Configuring the Blocking of GPOs
  • After completing this module, students will be able to:
  • Implement a local GPO.
  • Implement GPOs on a domain.
  • Manage the deployment of Group Policy.
Module 9: Managing the User Environment by Using Group Policy

This module explains how to use Group Policy to configure Folder Redirection, Microsoft Internet Explorer connectivity, and the desktop.

Lessons
  • Configuring Group Policy Settings
  • Assigning Scripts with Group Policy
  • Configuring Folder Redirection
  • Determining Applied GPOs
Lab A: Using Group Policy Reports
  • Creating a Group Policy
  • Generating a Group Policy Modeling Report
  • Generating a Group Policy Results Report
  • After completing this module, students will be able to:
  • Configure Group Policy settings.
  • Assign scripts with Group Policy.
  • Configure Folder Redirection.
  • Determine applied GPOs.
Module 10: Introduction to Security in Windows Server 2003

This module explains how to use Group Policy to configure Folder Redirection, Microsoft Internet Explorer connectivity, and the desktop.

Lessons
  • Overview of Security in Windows Server 2003
  • Using Security Templates to Secure Computers
  • Testing Computer Security Policy
  • Configuring Auditing
  • Managing Security Logs
Labs: Managing Security Settings
  • Creating a Custom Template
  • Testing a Custom Template
  • Deploying a Custom Template by Using a GPO
  • Configuring and Testing Security Audits of Organizational Units
  • After completing this module, students will be able to:
  • Provide an overview of security in Windows Server 2003.
  • Use security templates to secure computers.
  • Test computer security policy.
  • Configure auditing.
  • Manage security logs.
Module 11: Planning a Windows Server 2003 Network Infrastructure

This module explains the course capstone lab. The capstone lab provides students with the opportunity to plan, implement, and troubleshoot the network infrastructure for a branch office.

Lessons
  • Introducing Planning Documentation
  • Preparing Development and Test Environments
  • Managing and Maintaining the Environment
Labs: Planning and maintaining a Windows Server 2003 Network

After completing this module, students will be able to:
  • Identify the components of the master project plan.
  • Explain the process for preparing development and test environments.
  • Explain how to manage and maintain the network infrastructure.
MCSE Exam 70-291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure
Module 1: Implementing, Managing, and Maintaining IP Addressing

Lessions & Labs
  • Configure TCP/IP addressing on a windows server 2003 computer.
  • Managing DHCP.
  • Managing DHCP clients and leases.
  • Managing DHCP Relay Agent.
  • Managing DHCP databases.
  • Managing DHCP scope options.
  • Managing reservations and reserved clients.
Module 2:Troubleshoot TCP/IP addressing

Lession & Labs
  • Diagnosing and resolving issues related to Automatic Private IP Addressing (APIPA).
  • Diagnosing and resolving issues related to incorrect TCP/IP configuration.
Module 3: Troubleshoot DHCP

Lessions & Labs
  • Diagnosing and resolving issues related to DHCP authorization.
  • Verifying DHCP reservation configuration.
  • Examining the system event log and DHCP windows server 2003 audit log files to find related events.
  • Diagnosing and resolving issues related to configuration of DHCP server 2003 and scope options.
  • Verifying that the DHCP Relay Agent is working correctly.
  • Verifying database integrity.
Module 4: Implementing, Managing, and Maintaining Name Resolution

Lessions & Labs
  • Installing and configuring the DNS Server 2003 service.
  • Configuring DNS in windows server 2003 options.
  • Configuring DNS zone options.
  • Configuring DNS forwarding.
Module 5: Manage DNS

Lessions & Labs
  • Manage DNS zone settings.
  • Manage DNS record settings.
  • Manage DNS windows server 2003 options.
Module 6: Monitor DNS

Lession
    System Monitor, Event Viewer, Replication Monitor, and DNS debug logs
Labs
  • Implementing, Managing, and Maintaining Network Security
  • Implementing secure network administration procedures.
  • Implementing security baseline settings and audit security settings by using security templates.
  • Implementing the principle of least privilege.
module 7: Install and configure software update infrastructure

Lessions & Labs
  • Installing and configuring software update services.
  • Installing and configuring automatic client update settings.
  • Configuring software updates on earlier operating systems.
  • Monitoring network protocol security. Tools might include the IP Security Monitor Microsoft Management Console (MMC) snap-in and
  • Kerberos support tools
  • Troubleshooting network protocol security. Tools might include the IP Security Monitor MMC snap-in, Event Viewer, and Network Monitor.
  • Implementing, Managing, and Maintaining Routing and Remote Access
  • Configuring Routing and Remote Access user authentication.
  • Configuring remote access authentication protocols.
  • Configuring Internet Authentication Service (IAS) to provide authentication for Routing and Remote Access clients.
  • Configuring Routing and Remote Access policies to permit or deny access.
Module 8: Manage remote access

Lessions & Labs
  • Managing packet filters.
  • Managing Routing and Remote Access routing interfaces.
  • Managing devices and ports.
  • Managing routing protocols.
  • Managing Routing and Remote Access clients.
Module 9: Manage TCP/IP routing

Lessions & Labs
  • Managing routing protocols.
  • Managing routing tables.
  • Managing routing ports.
Module 10: Implement secure access between private networks

Lessions & Labs
  • Troubleshooting user access to remote access services.
  • Diagnosing and resolving issues related to remote access VPNs.
  • Diagnosing and resolving issues related to establishing a remote access connection.
  • Diagnosing and resolving user access to resources beyond the remote access server 2003.
Module 11: Troubleshoot Routing and Remote Access routing

Lessions & Labs
  • Troubleshoot demand-dial routing.
  • Troubleshoot router-to-router VPNs.
Module 12: Maintaining a Network Infrastructure

Lessions & Labs
  • Monitor network traffic. Tools might include Network Monitor and System Monitor.
Module 13: Troubleshoot connectivity to the Internet.

Lession & Labs
  • Troubleshooting windows server 2003 services.
  • Diagnosing and resolving issues related to service dependency.
  • Using service recovery options to diagnose and resolve service-related issues.
MCSE Exam 70-293: Planning, Implementing, and Maintaining a Windows 2003 Active Directory Infrastructure
Module 1: Introduction to Active Directory Infrastructure

This module introduces students to the Active Directory infrastructure, its logical and physical structure, and its function as a directory service. The module also introduces the command-line tools and snap-ins that you can use to examine the components of Active Directory and the Active Directory design, planning, and implementing process.

Lessons
  • The Architecture of Active Directory
  • How Active Directory Works
  • Examining Active Directory
  • The Active Directory Design, Planning, and Implementation Processes
  • After completing this module, students will be able to:
  • Describe the architecture of Active Directory.
  • Describe how Active Directory works.
  • Use command-line tools, scripts, snap-ins, and other methods to examine the components of Active Directory.
  • Describe the Active Directory design, planning, and implementation processes.
Module 2: Implementing an Active Directory Forest and Domain Structure

This module discusses Active Directory installation requirements, how to create a forest and domain structure by using the Active Directory Installation Wizard, and the post-installation tasks you must perform. It also explains how to configure DNS in an Active Directory environment, raise forest and domain functional levels, and create trust relationships.

Lessons
  • Creating a Forest and Domain Structure
  • Examining and Configuring Active Directory Integrated DNS
  • Raising Forest and Domain Functional Levels
  • Creating Trust Relationships
Labs: Implementing Active Directory
  • After completing this module, students will be able to:
  • Create a forest and domain structure.
  • Configure DNS in an Active Directory environment.
  • Raise the functional level of a forest and a domain.
  • Create trust relationships between domains.
  • Secure trusts by using SID filtering.
Module 3: Implementing an Organizational Unit Structure

This module discusses how to create organizational units, how to delegate common administrative tasks, how to customize the delegation of administrative tasks for an organizational unit, and how to plan the implementation of an organizational unit structure.

Lessons
  • Creating and Managing Organizational Units
  • Delegating Administrative Control for Organizational Units
  • Planning an Organizational Unit Strategy
Labs: Implementing an Organizational Unit Structure
  • After completing this module, students will be able to:
  • Create and manage organizational units.
  • Delegate control of an organizational unit.
  • Plan an organizational unit strategy.
Module 4: Implementing User, Group, and Computer Accounts

This module explains how to plan and implement Active Directory user, group, and computer accounts. It also explains how to create multiple user and computer accounts by using command-line tools such as CSVDE and LDIFDE, and how to manage accounts by using Windows Script Host. The module also explains how to implement User Principle Name (UPN) suffixes.

Lessons
  • Introduction to Accounts
  • Creating and Managing Multiple Accounts
  • Implementing User Principal Name Suffixes
  • Moving Objects in Active Directory
  • Planning an Account Strategy
  • Planning an Active Directory Audit Strategy
Labs: Implementing an Account and Audit Strategy
  • After completing this module, students will be able to:
  • Describe the types of Active Directory accounts and groups.
  • Create multiple user and computer accounts.
  • Implement UPN suffixes.
  • Move objects within a domain and across domains in a forest.
  • Plan a strategy for user computer and group accounts.
  • Plan an Active Directory audit strategy.

Module 5: Implementing Group Policy

This module explains how to plan and implement a Group Policy strategy to centrally manage users and computers in an enterprise.

Lessons

  • Creating and Configuring Group Policy objects (GPOs)
  • Configuring Group Policy Refresh Rates and Group Policy Settings
  • Managing GPOs
  • Verifying and Troubleshooting Group Policy
  • Delegating Administrative Control of Group Policy
  • Planning a Group Policy Strategy for the Enterprise
Labs: Implementing Group Policy
  • After completing this module, students will be able to:
  • Create and configure GPOs.
  • Configure Group Policy refresh rates and Group Policy settings.
  • Manage GPOs.
  • Verify and troubleshoot Group Policy.
  • Delegate administrative control of Group Policy.
  • Plan a Group Policy strategy for the enterprise.
<Module 6: Deploying and Managing Software by Using Group Policy

In this module, students learn how to deploy and manage software by using Group Policy. The module focuses on basic concepts of deploying, configuring, and maintaining software, troubleshooting deployed software, and planning software deployment.

Lessons
  • Introduction to Managing Software Deployment
  • Deploying Software
  • Configuring Software Deployment
  • Maintaining Deployed Software
  • Troubleshooting Software Deployment
  • Planning a Software Deployment Strategy
Lab A: Deploying and Managing Software Using Group Policy
  • After completing this module, students will be able to:
  • Explain the basic concepts of software deployment by using Group Policy.
  • Deploy software by using Group Policy.
  • Configure software deployment by using Group Policy.
  • Maintain deployed software by using Group Policy.
  • Troubleshoot some common problems with software deployment.
  • Plan a software deployment strategy. Module 7: Implementing Sites to Manage Active Directory Replication

    This module explains how to implement sites to manage and monitor replication in Active Directory. The module presents basic concepts of replication and sites in Active Directory, specifically: creating, configuring, and managing sites; monitoring and troubleshooting replication failures; and planning a site strategy.

    Lessons
    • Introduction to Active Directory Replication
    • Creating and Configuring Sites
    • Managing Site Topology
    • Troubleshooting Replication Failures
    • Planning a Site
    Labs: Implementing Sites to Manage Active Directory ReplicationL
    • After completing this module, students will be able to:
    • Explain the components and the process of replication.
    • Create and configure sites.
    • Manage an Active Directory site topology.
    • Monitor and troubleshoot Active Directory replication failures.
    • Plan a site strategy.
    Module 8: Implementing the Placement of Domain Controllers

    This module introduces students to the placement of domain controllers. It focuses on the placement and planning of domain controllers, including global catalog servers, and DNS servers that are integrated with Active Directory. The module also discusses guidelines for caching universal group membership for a site.

    Lessons
    • Implementing the Global Catalog in Active Directory
    • Determining the Placement of Domain Controllers in Active Directory
    • Planning the Placement of Domain Controllers
    Labs: Implementing the Placement of Domain Controllers
    • After completing this module, students will be able to:
    • Implement the global catalog in Active Directory.
    • Determine the placement of domain controllers in Active Directory.
    • Plan for the placement of domain controllers in Active Directory.
    Module 9: Managing Operations Masters

    This module introduces students to managing operations masters in Active Directory. It explains the purpose of each of the five types of operations masters, how to transfer and seize operations master roles, and how to plan a strategy for placing operations masters.

    Lessons
    • Introduction to Operations Master Roles
    • Transferring and Seizing Operations Master Roles
    • Planning the Placement of Operations Masters
    Labs: Managing Operations Masters
    • After completing this module, students will be able to:
    • Explain the purpose of each of the five operations master roles in Active Directory.
    • Transfer and seize operations master roles in Active Directory.
    • Plan for the placement of operations masters in Active Directory.
    Module 10: Maintaining Active Directory Availability

    This module explains basic concepts about maintaining Active Directory availability, including how to defragment, move, back up, restore, and monitor an Active Directory database.

    Lessons
    • Introduction to Maintaining Active Directory
    • Moving and Defragmenting an Active Directory Database
    • Backing Up Active Directory
    • Restoring Active Directory
    • Planning for Monitoring Active Directory
    Labs: Maintaining Active Directory
    • After completing this module, students will be able to:
    • Describe the relationship between data modification and maintenance of the Active Directory database.
    • Move and defragment an Active Directory database.
    • Back up Active Directory.
    • Restore Active Directory by using the primary, normal, or authoritative restore methods.
    • Apply guidelines for monitoring Active Directory.
    Module 11: Planning and Implementing an Active Directory Infrastructure

    This module provides students with the skills to plan and implement an Active Directory service infrastructure based on the business requirements of a fictitious organization.

    Lessons
    • Creating an Active Directory Implementation Plan for Tailspin Toys
    • Implementing the Active Directory Infrastructure for Tailspin Toys
    • Lab A: Creating the Active Directory Implementation Plan for Tailspin Toys
    • Lab B: Implementing the Active Directory Infrastructure for Tailspin Toys
    • After completing this module, students will be able to:
    • Review the Active Directory design and create an Active Directory implementation plan for Tailspin Toys.
    • Implement the Active Directory infrastructure for Tailspin Toys.
    MCSE Exam 70-270: Installing, Configuring, and Administering Microsoft Windows XP Professional
    Module 1: Installing Windows XP Professional

    In this module, students will learn how to prepare for and install Windows XP Professional.

    Lessons
    • Manually Installing Windows XP Professional
    • Automating a Windows XP Professional Installation
    • Using an Image to Install Windows XP Professional
    • Transferring User Files and Settings to a New Computer
    • Installing Windows XP Service Pack 2
    • Monitoring Windows XP Professional Security Status by Using Security Center
    Labs: There is no lab for this learning unit
    • After completing this module, students will be able to:
    • Install Windows XP Professional.
    • Automate an installation of Windows XP Professional.
    • Use an image to install Windows XP Professional.
    • Transfer user files and settings to a new computer.
    • Install Windows XP Service Pack 2.
    • Monitor Windows XP Professional security status by using Security Center.

    Module 2: Adding Hardware to Windows XP Professional Clients

    This module teaches students how to install new hardware devices as well as how to configure and maintain existing devices and their drivers. Students will also learn how to roll device drivers back to a previous version of the driver and to uninstall drivers and devices.

    Lessons

    • Installing Hardware Devices
    • Configuring Modems, Printers, and Monitors
    • Troubleshooting Device Drivers
    • Disabling and Uninstalling Hardware Devices
    Lab: There is no lab for this learning unit
    • After completing this module, students will be able to:
    • Add hardware efficiently and safely to a computer running Windows XP Professional.
    • Configure modems, printers, and monitors for maximum functionality.
    • Troubleshoot hardware device drivers to resolve installation problems.
    • Uninstall hardware correctly to protect your data and the computer.
    Module 3: Resolving Boot Process Issues

    This module provides students with the knowledge and skills that are necessary to identify and correct problems with the Windows XP Professional boot process.

    Lessons
    • Understanding the Boot Process
    • Using Advanced Boot Options
    • Using the Boot.ini file to Change Startup Behavior
    • Using the Recovery Console to Start a Computer
    Lab: Troubleshooting the Boot Sequence
    • After completing this module, students will be able to:
    • Explain the Windows XP Professional boot process.
    • Use the LastKnownGood configuration to resolve boot problems.
    • Start a computer in Safe Mode and explain the other advanced boot options.
    • Install the Recovery Console and use it to resolve startup problems.
    • Use the Boot.ini file to change the startup behavior on a computer.
    Module 4: Configuring the Desktop Environment

    In this module, students will learn how to configure and customize user desktops, use profiles to implement and enforce desktop customization policies, and use Remote Assistance to respond to remote requests for help.

    Lessons
    • Configuring User Desktop Settings
    • Configuring System Settings
    • Managing User Profiles
    • Using Remote Administration
    • Using Remote Assistance in Windows XP Professional
    Lab: Using Remote Assistance to Configure a Computer Running Windows XP Professional Computer
    • After completing this module, students will be able to
    • Configure user desktop settings.
    • Customize the desktop environment.
    • Configure system settings.
    • Manage local user profiles and understand how Group Policy settings can control desktop customization.
    • Use Remote Administration to manage computers.
    • Use Remote Assistance to view and control user computers from your workstation.
    Module 5: Configuring Internet Explorer and Supporting Applications--

    In this module, students will learn how to configure security and connection settings for Internet Explorer, as well as how to configure applications to run on computers running Windows XP Professional.

    Lessons
    • Configuring Security and Connection Settings for Internet Explorer
    • Customizing and Deploying Internet Explorer Settings
    • Supporting Applications in Microsoft Windows XP Professional
    • Lab: There is no lab for this learning unit
    • After completing this module, students will be able to
    • Configure security and connection settings for Internet Explorer.
    • Use the Internet Explorer Administration Kit (IEAK) and Group Policy to customize and deploy Internet Explorer settings.
    • Perform application support tasks on computers that run Windows XP Professional.
    Module 6: Configuring Windows XP Professional to Operate in a Microsoft Network

    In this module, students will learn how to configure computers running Windows XP Professional to operate in a Windows workgroup or domain.

    Lessons
    • Configuring Microsoft Windows XP Professional for a Workgroup
    • Configuring Local Security
    • Configuring Windows Firewall
    • Configuring Network Options in a Workgroup
    • Joining a Domain
    Lab: There is no lab for this learning unit
    • After completing this module, students will be able to
    • Configure Windows XP Professional for a workgroup.
    • Configure security settings on individual accounts and computers.
    • Configure Windows Firewall.
    • Configure network options in a workgroup.
    • Configure Windows XP Professional for a domain.

    Module 7: Configuring Windows XP Professional for Mobile Computing-- In this module, students will learn how to help mobile users work more effectively by enabling them to control the power usage of their computers, and by making resources such as files, folders, and Web sites available offline.

    Lessons

  • Configuring Hardware for Mobile Computing
  • Configuring Power Management for Mobile Computing
  • Making Files and Web Sites Available Off Line
  • Lab: There is no lab for this learning unit
  • After completing this module, students will be able to
  • Configure hardware for mobile computing.
  • Configure power management for mobile computing.
  • Make files, folders, and Web sites available offline.
    MCSE Exam 70-294:Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure
    Module 1: Introduction to Designing an Active Directory and Network Infrastructure

    This module introduces general design principles and the process of designing a Windows Server 2003 Active Directory infrastructure.

    Module Objectives
    • After completing this module, students will be able to:
    • Explain basic design principles.
    • Describe the process of and the tasks involved in designing an Active Directory infrastructure.
    Module 2: Designing a Forest and Domain Infrastructure--

    This module covers the first major design decisions when creating an Active Directory and network infrastructure. The Active Directory logical structure and the design of forests and domains. Key elements of the forest and domain design are naming and, in the case of a multiple-forest design, trusts. These decisions must take into account any existing structure and provide a migration solution from the existing structure to the new design.

    Module Objectives
    • After completing this module, students will be able to:
    • Gather and analyze the information that you need to design a forest and domain infrastructure.
    • Create a logical forest design.
    • Create a domain design.
    • Design a DNS namespace strategy for forests and domains.
    • Create a trust strategy for forests.
    • Determine a migration plan for the existing infrastructure.
    • Design a schema management policy.

    Module 3: Designing a Site Infrastructure

    This module explains how to design a site topology to organize the Windows Server 2003 network in your organization and optimize the exchange of data and directory information.

    Module Objectives

    • After completing this module, students will be able to:
    • Determine the information needed to design a site infrastructure.
    • Create a site design.
    • Modify the site design for replication.
    • Determine the placement of domain controllers in the site design.
    • Determine the placement of global catalog servers in the site design.
    • Determine the placement of single operations masters in the site design.
    Module 4: Designing the Administrative Structure

    This module explains how to design your administrative structure to delegate authority and simplify administrative overhead and design an organizational unit structure in a Windows Server 2003 environment.

    Module Objectives
    • After completing this module, students will be able to:
    • Determine the information needed to design an administrative structure.
    • Design a network administration model.
    • Design an organizational unit structure.
    • Design an account strategy.
    Module 5: Designing for Group Policy

    This module describes how to gather and analyze business requirements and other data and then use that data to design a Group Policy structure and integrate the structure into an organizational unit design. It describes the role of Group Policy in the Active Directory infrastructure and factors in choosing particular implementations, such as security, software deployment, and administrative requirements. The module also covers why and how to design a change management structure.

    Module Objectives
    • After completing this module, students will be able to:
    • Determine the information needed to design for Group Policy.
    • Design a Group Policy structure.
    • Create an organization unit (OU) structure for Group Policy.
    • Create a Group Policy management design.
    Module 6: Designing the Physical Network--

    This module describes how to gather business requirements and other data and then analyze and use that data to design the physical network. It explains how to design a connectivity infrastructure, with considerations for intrasite and intersite connectivity, router placement, connection types, and virtual private networks (VPNs). It also describes how to design a domain controller structure and how to use the Active Directory Sizer tool. The module also covers why and how to design a change management structure for networking, including monitoring. Finally, the students will create a physical network according to a scenario.

    Module Objectives
    • After completing this module, students will be able to:
    • Explain the preparation necessary to design a network infrastructure.
    • Create an IP addressing scheme.
    • Design a DHCP infrastructure.
    • Design a change management structure for networking.
    Module 7: Designing for Network Connectivity

    This module describes how to design networking services for connectivity and protocol requirements for organizations. Also, this module describes networking solutions that establish a network foundation, provide access to public networks, and support network-based applications and authentication methods.

    Module Objectives
    • After completing this module, students will be able to:
    • Determine the information that you need to design for network connectivity.
    • Evaluate connection types.
    • Design a connectivity infrastructure.
    • Create a design for Internet connectivity.
    Module 8: Designing a Name Resolution Strategy--

    This module describes the relationship between Active Directory and DNS domain names, Windows Internet Name Service (WINS), and other name-resolution strategies.

    Module Objectives
    • After completing this module, students will be able to:
    • Determine the information needed to design a name-resolution strategy.
    • Design a strategy for interoperability with Active Directory, BIND, WINS, and DHCP.
    • Design a WINS replication strategy.
    • Design a name resolution strategy for clients.
    Module 9: Designing the Network Access Infrastructure--

    This module describes how to design a network access infrastructure by gathering relevant data, and then analyzing and using that data to design for network access security, remote access, and wireless access. The module includes strategies for authentication, administration, access monitoring, interoperability, and user education.

    Module Objectives
    • After completing this module, students will be able to:
    • Gather data for network access design.
    • Design network access security.
    • Choose remote access methods.
    • Design a remote access infrastructure.
    • Design a wireless access infrastructure.
    MCSE Exam 70-431:Implementing and Maintaining a Microsoft SQL Server 2005 Database

    Objectives

    After completing this course, students will be able to:
  • Create databases and database files.
  • Create data types and tables.
  • Use XML in SQL Server 2005.
  • Create and tune indexes.
  • Implement data integrity.
  • Create views.
  • Create stored procedures and functions.
  • Implement managed code in the database.
  • Use Service Broker to build a messaging-based solution.
  • Install and configure SQL Server 2005.
  • Manage database files.
  • Manage security.
  • Perform administrative tasks.
  • Back up databases.
  • Restore databases.
  • Monitor SQL Server.
  • Troubleshoot SQL Server.
  • Transfer data.
  • Maintain high availability.

    Prerequisites

    Before attending this course, students must have:
  • Basic knowledge of the Microsoft Windows operating system and its core functionality.
  • Working knowledge of Transact-SQL.
  • Working knowledge of relational databases.
  • Some experience with database design.
    In addition, it is recommended, but not required, that students have completed:
  • Course: Writing Queries Using Microsoft SQL Server Transact-SQL.

    Course Outline

    Module 1: Creating Databases and Database Files

    This module explains how to create databases, filegroups, schemas, and database snapshots

    Lessons
  • Creating Databases.
  • Creating Filegroups.
  • Creating Schemas.
  • Creating Database Snapshots.
    Workshop 1: Creating a Database
  • Creating a Database.
  • Creating Schemas.

    After completing this module, students will be able to:

  • Create databases.
  • Create filegroups.
  • Create schemas.
  • Create database snapshots.
    Module 2: Creating Data Types and Tables

    This module explains how to create data types and tables. It also describes how to create partitioned tables.

    Lessons

  • Creating Data Types.
  • Creating Tables.
  • Creating Partitioned Tables.

    Workshop 2: Creating Data Types and Tables

  • Creating Data Types.
  • Creating Tables.
  • Creating Partitioned Tables.

    After completing this module, students will be able to:

  • Create and drop user-defined data types.
  • Create data types.
  • Create tables.
  • Create partitioned tables.
    Module 3: Using XML

    This module explains how to use the FOR XML clause and the OPENXML function. It also describes how to use the xml data type and its methods.

    Lessons

  • Retrieving XML with FOR XML.
  • Shredding XML with OPENXML.
  • Using the xml Data Type.

    Workshop 3: Working with XML

  • Mapping Relational Data and XML.
  • Storing XML Natively in the Database.

    After completing this module, students will be able to:

  • Retrieve XML with FOR XML.
  • Shred XML with OPENXML.
  • Use the xml data type.
  • Use the methods of the xml data type.

    Module 4: Creating and Tuning Indexes

    This module explains how to plan, create, and optimize indexes. It also describes how to create XML indexes.

    Lessons

  • Planning Indexes.
  • Creating Indexes.
  • Optimizing Indexes.
  • Creating XML Indexes.

    Workshop 4: Creating Indexes

  • Creating Indexes.
  • Tuning Indexes.
  • Creating XML Indexes.

    After completing this module, students will be able to:

  • Plan indexes.
  • Create indexes.
  • Optimize indexes.
  • Create XML indexes.
    Module 5: Implementing Data Integrity

    This module explains how to implement constraints, triggers, and XML schemas.

    Lessons

  • Data Integrity Overview.
  • Implementing Constraints.
  • Implementing Triggers.
  • Implementing XML Schemas.


    Workshop 5: Implementing Data Integrity

  • Creating Constraints.
  • Creating Triggers.
  • Implementing XML Schemas.

    After completing this module, students will be able to:

  • Describe types of data integrity and options for enforcing them.
  • Implement constraints.
  • Implement triggers.
  • Implement XML schemas.
    Module 6: Creating Views

    This module explains how to create views.

    Lessons

  • Introduction to Views.
  • Creating and Managing Views.
  • Optimizing Performance with Views.

    Workshop 6: Creating Views

  • Creating Views.
  • Creating Indexed Views.
  • Creating Partitioned Views.
    After completing this module, students will be able to:

  • Describe the purpose of views.
  • Create views.
  • Design views for performance.
    Module 7: Creating Stored Procedures and Functions

    This module explains how to create stored procedures and functions.

    Lessons

  • Implementing Stored Procedures.
  • Creating Parameterized Stored Procedures.
  • Creating Functions.
  • Handling Errors.
  • Controlling Execution Context.

    Workshop 7: Creating Stored Procedures and Functions

  • Creating Stored Procedures.

  • Creating Functions.


    After completing this module, students will be able to:

  • Implement stored procedures.
  • Create parameterized stored procedures.
  • Handle errors in a stored procedure.
  • Implement Scalar Functions.
  • Create Table-Valued Functions.
  • Control Execution Context.

    Module 8: Implementing Managed Code in the Database

    This module explains how to implement managed database objects.

    Lessons

  • Introduction to the SQL Server Common Language Runtime.
  • Importing and Configuring Assemblies.
  • Creating Managed Database Objects.

    Workshop 8: Implementing Managed Code in the Database

  • Importing an Assembly.
  • Creating Managed Database Objects.

    After completing this module, students will be able to:

  • Identify appropriate scenarios for managed code in the database.
  • Import and configure assemblies.
  • Create managed database objects.
    Module 9: Using Service Broker

    This module explains how to build a messaging-based solution with Service Broker.

    Lessons

  • Service Broker Overview.
  • Creating Service Broker Objects.
  • Sending and Receiving Messages.

    Workshop 9: Using Service Broker

  • Creating Service Broker Objects.
  • Implementing the Initiating Service.
  • Implementing the Target Service.

    After completing this module, students will be able to:

  • Describe Service Broker functionality and architecture.
  • Create Service Broker objects.
  • Send and receive Service Broker messages.

    Maintaining SQL Server 2005 Database

    Module 1: Installing and Configuring SQL Server 2005

    This module explains how to plan for and install SQL Server 2005, how to manage a SQL Server 2005 installation, and how to use the SQL Server 2005 administrative tools.

    Lessons

  • Preparing to install SQL Server.
  • Installing SQL Server.
  • Managing a SQL Server 2005 Installation.

    Lab 1: Installing SQL Server 2005

  • Performing an Installation.
  • Managing SQL Server.

    After completing this module, students will be able to:

  • Prepare to install SQL Server.
  • Install SQL Server.
  • Manage a SQL Server installation.

    Module 2: Managing Databases and Files

    This module explains how to manage databases and files.

    Lessons

  • Planning databases.
  • Creating databases.
  • Managing databases.

    Lab 2: Creating and Managing Databases

  • Creating a Database.
  • Managing Filegroups.
  • Viewing Metadata.

    After completing this module, students will be able to:

  • Plan databases.
  • Create databases.
  • Manage databases.

    Module 3: Disaster Recovery

    This module explains how to plan and implement a backup and restore strategy.

    Lessons

  • Planning a Backup Strategy.
  • Backing Up User Databases.
  • Restoring User Databases.
  • Recovering Data from Database Snapshots.
  • System Database and Disaster Recovery.

    Lab 4: Implementing a Disaster Recovery Strategy

  • Implementing a Backup Strategy.
  • Restoring Databases.
  • Rebuild The Master Database.

    After completing this module, students will be able to:

  • Plan a backup strategy.
  • Back up user databases.
  • Restore user databases.
  • Recover data from database snapshots.
  • Back up and restore system databases.

    Module 4: Managing Security

    This module explains how to manage principals, securables, and permissions, and how to implement cryptography in a SQL Server database.

    Lessons

  • Overview of SQL Server Security.
  • Securing the Server Scope.
  • Securing the Database Scope.
  • Managing Keys and Certificates in SQL Server.

    Lab 3: Securing SQL Server

  • Creating Logins.
  • Creating and Managing Users.
  • Using a Certificate to Encrypt Data. After completing this module, students will be able to:
  • Describe the SQL Server security architecture.
  • Implement security at the server scope.
  • Implement security at the database and schema scopes.
  • Use cryptographic functionality in SQL Server.

    Module 5: Monitoring SQL Server

    This module explains how to monitor SQL Server performance and activity. Lessons

  • Viewing Current Activity.
  • Using System Monitor.
  • Using SQL Server Profiler.
  • Using DDL Triggers.
  • Using Event Notifications.

    Lab 5: Monitoring SQL Server

  • Monitoring SQL Server Performance.
  • Tracing SQL Server Activity.
  • Implementing DDL Trigger.

    After completing this module, students will be able to:

  • View current activity in SQL Server.
  • Monitor SQL Server performance with System Monitor.
  • Monitor SQL Server events with SQL Server Profiler.
  • Implement DDL Triggers.
  • Implement Event Notifications.

    Module 6: Transferring Data

    This module explains how to transfer and transform data.

    Lessons

  • Overview of Data Transfer.
  • Introduction to SQL Server Integration Services.
  • Using SQL Server Integration Services.

    Lab 6: Transferring Data with SQL Server Integration Services (SSIS)

  • Create an SSIS Package.
  • Deploying an SSIS Package.

    After completing this module, students will be able to:

  • Describe the tools and technologies for transferring data.
  • Describe the main features of SSIS.
  • Transfer and transform data with SSIS.

    Module 7: Automating Administrative Tasks

    This module explains how to use the SQL Server Agent to automate administrative tasks.

    Lessons

  • Automating Administrative Tasks in SQL Server 2005.
  • Configuring the SQL Server Agent.
  • Creating Jobs and Operators.
  • Creating Alerts.
  • Managing Multiple Servers.
  • Managing SQL Server Agent Security.

    Lab 7: Automating Database Administration

  • Configuring the SQL Server Agent.
  • Creating Operators and Jobs.
  • Creating Alerts.

    After completing this module, students will be able to:

  • Describe automation options in SQL Server.
  • Configure the SQL Server Agent.
  • Create jobs and operators.
  • Create alerts.
  • Manage multiple servers.
  • Manage SQL Server Agent security.

    Module 8: Maintaining High Availability

    This module explains how to implement high availability technologies with SQL Server 2005.

    Lessons

  • Introduction to High Availability.
  • Implementing Server Clustering.
  • Implementing Database Mirroring.
  • Implementing Log Shipping.

    Lab 8: Configuring Database Mirroring

  • Setting the Recovery Model.
  • Backing Up and Restoring the Database.
  • Starting Database Mirroring.
  • Performing an Automatic and Manual Failover.

    After completing this module, students will be able to:

  • Describe high availability options for SQL Server.
  • Implement Server Clustering.
  • Implement Database Mirroring.
  • Implement Log Shipping.

    Module 9: Introduction to Replication

    This module explains considerations for implementing replication.

    Lessons

  • Overview of Replication.
  • Replication Scenarios.

    Lab 9: Implementing Replication

  • Creating a Publication.
  • Creating a Subscription. After completing this module, students will be able to:
  • Describe replication and its components.
  • Describe common replication scenarios.
    MCSE Exam 70-284 Implementing and Managing Microsoft Exchange Server 2003

    Module 1: Installing and Upgrading to Exchange Server 2003

    A requirement of a messaging administrator may be to install Exchange Server 2003 on newly acquired hardware. Because of this requirement, it is necessary for the administrator to know how to perform a clean installation of Exchange Server 2003. The administrator also needs to know how to install and use the tools that are needed to manage Exchange Server 2003. Because of the complexity involved in upgrading to Exchange Server 2003 from previous versions of Exchange, the administrator may not be required to perform any upgrade tasks; however, it is still beneficial for the administrator to understand the overall upgrade process. Installing Exchange Server 2003 and the accompanying administrative tools comprise only the first step in getting a production server functioning correctly. The final two tasks to get a production server to function correctly are covered in Modules 2 and 3.

    Lessons

  • Installing Exchange Server 2003
  • Installing Exchange Server 2003 in a Clustered Environment
  • Installing and Using Exchange Management Tools and Utilities
  • Upgrading from Exchange 2000 Server to Exchange Server 2003
  • Discussion: Installing and Upgrading to Exchange Server 2003

    Practices

  • Installing Exchange Server 2003
  • Installing Exchange Server 2003 in a Clustered Environment
  • Installing Windows Support Tools
  • Creating a Custom MMC
  • Choosing Exchange Management Tools and Utilities
  • After completing this module, students will be able to:
  • Install Exchange Server 2003.
  • Install Exchange Server 2003 in a clustered environment.
  • Install and use Exchange management tools.
  • Upgrade to Exchange Server 2003 from Exchange 2000.

    Module 2: Configuring and Managing Exchange Server 2003

    After administrators install Exchange Server 2003, they must configure the server to run in their messaging environment. Configuration tasks include setting up Exchange policies to simplify administration, and configuring Exchange Server so that the administrator can proactively manage server performance. If administrators use both Exchange Server 2003 and Exchange 2000 Server in their messaging environment, they must also effectively manage this mixed environment. This module describes how to configure and manage a newly-installed server running Exchange Server 2003 by using the tools that are in Exchange Server 2003 and in the Windows Server 2003 family.

    Lessons

  • Creating and Applying Exchange Policies
  • Configuring Exchange Server 2003 for Proactive Management
  • Adding, Removing, and Updating Exchange Servers
  • Managing Exchange Server 2003 in a Mixed Environment
  • Discussion: Configuring and Managing Exchange Server 2003

    Practices

  • Creating a System Policies container
  • Creating and applying recipient policies
  • Creating a new storage group and a new store
  • Configuring resource monitoring on an Exchange server
  • Configuring notifications by using Exchange System Manager
  • Configuring performance logs
  • Configuring alerts by using Performance Logs and Alerts
  • Configuring message tracking
  • Configuring SMTP logging
  • Adding an SMTP virtual server
  • Applying a hot fix
  • After completing this module, students will be able to:
  • Create and apply Exchange policies to simplify administration.
  • Configure Exchange Server 2003 to proactively manage server performance.
  • Add, remove, and update Exchange servers.
  • Manage Exchange Server 2003 in a mixed environment.

    Module 3: Securing Exchange Server 2003

    After installing and configuring Exchange Server 2003, the administrator will need to secure the Exchange Server. Securing the Exchange Server is the final step of the three-step process of installing a new Exchange server in the actual environment. (Modules 1 and 2 constitute the first two steps in this overall process.) Securing Exchange Server 2003 involves implementing antivirus strategies, implementing digital signatures and encryption features, and configuring firewalls, as well as setting administrative permissions.

    Lessons

  • Preparing for and Protecting Against Viruses
  • Securing Mailboxes
  • Implementing Digital Signature and Encryption Capabilities
  • Configuring Firewalls
  • Configuring Administrative Permissions
  • Allowing Only Required Services to Run on Exchange Server 2003
  • Discussion: Securing Exchange Server 2003

    Practices

  • Configuring Exchange to enable connection filtering
  • Blocking e-mail addresses and domains
  • Implementing digital signature and encryption capabilities on Exchange
  • Creating an Administrative Group
  • Delegating control of an Administrative Group
  • Configuring custom security permissions
  • After completing this module, students will be able to:
  • Prepare Exchange Servers to combat viruses.
  • Secure mailboxes.
  • Implement digital signature and encryption features.
  • Configure firewalls.
  • Configure administrative permissions.
  • Allow only required services to run on Exchange Server 2003.

    Module 4: Managing Recipients

    Exchange Server 2003 recipients include Exchange users, contacts, and groups. Because Exchange Server 2003 maintains its directory information in the Microsoft Active Directory directory service, an administrator manages Exchange recipients by using Active Directory Users and Computers. Additionally, an administrator can use scripting utilities to make bulk changes to the Exchange recipient information that is stored in Active Directory.

    Lessons

  • Introduction to Exchange Recipients
  • Creating, Deleting, and Modifying Users and Contacts
  • Managing Mailboxes
  • Managing Mail-Enabled Groups
  • Discussion: Managing Recipients

    Practices

  • Deciding which Exchange recipient type and scope to use
  • Creating a mailbox
  • Deleting an Exchange mailbox
  • Modifying an e-mail address
  • Using scripts to automate mailbox administration
  • Hiding a mailbox
  • Reconnecting a mailbox to a new Active Directory account
  • Configuring storage limits on individual mailboxes
  • Configuring Send on Behalf permissions by using Active Directory Users and Computers
  • Moving mailboxes by using Exchange Task Wizard
  • Configuring Active Directory Users and Computers to forward e-mail
  • Creating a mail-enabled group
  • Creating Mail-Enabled Groups and Query-Based Distribution Groups
  • Configuring permissions on distribution group usage
  • After completing this module, students will be able to:
  • Describe Exchange recipients and explain the messaging capability of the different Active Directory groups.
  • Create, delete, and modify users and contacts.
  • Manage mailboxes.
  • Manage mail-enabled groups.

    Module 5: Managing Public Folders

    Public folders are an integral part of the Exchange Server 2003 messaging system. Public folders enable users in an Exchange organization to share information by using a variety of file formats. Managing public folders involves managing public folder data, as well as network access to public folders. An Exchange administrators primary tool for managing public folders is Exchange System Manager.

    Lessons Managing Public Folder Data Managing Network Access to Public Folders Publishing An Outlook 11 Form Discussion: Managing Public Folders

    Practices

  • Creating a custom MMC for public folder management
  • Creating a general-purpose public folder tree
  • Granting permission to create top-level folders
  • Creating public folders in Exchange System Manager
  • Configuring client permissions to access a public folder
  • Replicating a public folder to a different server
  • Creating a public folder index and enabling client search of the index
  • Relocating index files
  • Creating an organizational forms library
  • After completing this module, students will be able to:
  • Manage public folder data.
  • Manage network access to public folders.
  • Create and publish a Microsoft Office Outlook 11 form.

    Module 6: Managing Address Lists

    Users who use Exchange Server as their e-mail server typically search for other e-mail users in their company by using the global address list (GAL), which includes all the e-mail messaging recipients, including contacts with external addresses and distribution groups, in the Exchange organization. Administrators use Exchange System Manager in Exchange Server 2003 to simplify management of address lists. Administrators also use Exchange System Manager to create custom address lists that meet users specific needs and that help them find e-mail addresses faster.

    Lessons

  • Introduction to Address Lists
  • Managing and Customizing Address Lists
  • Discussion: Managing Address Lists

    Practices

  • Creating and Customizing Address Lists
  • Creating an offline address list
  • Customizing display names by using the ADSI Edit snap-in
  • Forcing Recipient Update Service to update the GAL
  • After completing this module, students will be able to:
  • Explain when to use different types of address lists.
  • Manage and customize address lists.

    Module 7: Implementing and Managing Client Access with Internet Protocols

    Outlook Web Access enables users to gain access to their mailboxes by using an Internet browser. Outlook Web Access also allows users access to data that is in public folders, network shared folders, and on company intranets.

    Lessons

  • Introduction to Internet Client Access Protocols
  • Implementing a Front-End and Back-End Server Topology
  • Implementing and Managing Outlook Web Access
  • Discussion: Implementing and Managing Client Access with Internet Protocols

    Practices

  • Choosing Internet Clients and Exchange Technologies
  • Configuring a Secure Front-End Server
  • Configuring SSL Between the Client and the Front-End Server
  • After completing this module, students will be able to:
  • Implement front-end and back-end servers.
  • Implement and manage Outlook Web Access.

    Module 8: Managing Client Configuration and Connectivity

    Frequently, users ask messaging administrators to assist them with configuring their e-mail software or setting up specific collaborative features. This module introduces client configuration and connectivity concepts and demonstrates the common tasks that are associated with configuring and customizing Outlook 2003, including performing calendaring tasks in Outlook 2003, and installing and configuring Microsoft Outlook Express.

    Lessons

  • Configuring and Customizing Outlook 2003
  • Performing Calendaring Tasks in Outlook 2003
  • Installing and Configuring Outlook Express
  • Discussion: Managing Client Configuration and Connectivity

    Practices

  • Configuring Outlook to connect to Exchange 2003
  • Configuring rules and Out of Office messages
  • Granting permission to a delegate to access mailbox information
  • Scheduling a meeting
  • Creating a group schedule
  • Using WebDAV to connect Outlook Express to Exchange
  • Adding an e-mail or news account in Outlook Express
  • Showing and hiding IMAP folders
  • After completing this module, students will be able to:
  • Configure and customize Outlook 2003.
  • Perform common calendaring tasks in Outlook 2003.
  • Install and configure Outlook Express.

    Module 9: Managing Routing

    Messaging administrators assemble servers running Exchange Server 2003 into routing groups to control message traffic and to help Exchange route messages more efficiently. Configuring routing groups and managing their connectivity to the Internet are important parts of an administrators day-to-day job.

    Lessons

  • Explaining How Message Routing Works in an Exchange Organization
  • Configuring Routing in an Exchange Organization
  • Explaining Internet Connectivity Concepts and Protocols
  • Managing Connectivity to the Internet
  • Discussion: Managing Routing

    Practices

  • Deciding on the Best Way to Connect Routing Groups
  • Creating a Routing Group
  • Creating a Routing Group Connector
  • Using the Monitoring and Status tool to monitor server, connector, and resource status
  • Explaining Internet Connectivity Concepts and Protocols
  • Creating an MX record for the Exchange server
  • Creating and configuring an SMTP connector
  • Restricting user accounts from sending Internet E-mail
  • Configuring Exchange to use an SMTP relay host
  • Configuring the SMTP connector to override relay settings on the SMTP virtual server
  • Configuring Exchange to pull e-mail from another server by using ETRN
  • After completing this module, students will be able to:
  • Explain how message routing works in an Exchange organization.
  • Configure routing in an Exchange organization.
  • Explain Internet connectivity concepts and protocols.
  • Manage connectivity to the Internet.

    Module 10: Managing Mobile Devices with Exchange Server 2003

    This module introduces students to the new mobility feature of Exchange Server 2003.

    Lessons

  • Managing Mobility Components
  • Provisioning Users for Mobile Access
  • Discussion: Managing Mobile Devices with Exchange Server 2003

    Practices

  • Securing Outlook Mobile Access by Configuring SSL on the Virtual Directory
  • Using Internet Explorer version 6.0 to Connect to your Inbox
  • After completing this module, students will be able to:
  • Manage mobility components.
  • Provision users for mobile access.

    Module 11: Managing Data Storage and Hardware Resources

    To manage and optimally use Exchange data storage, messaging administrators must understand how Exchange Server 2003 stores data and what storage technologies it uses. Administrators must also understand what effects hardware components have on Exchange performance and the steps that they can take to improve performance.

    Lessons

  • Managing Data Storage
  • Managing Disk Space
  • Managing Hardware Upgrades
  • Discussion: Managing Data Storage and Hardware Resources

    Practices

  • Enabling circular logging on a storage group
  • Choosing the best RAID level for your environment
  • Configuring Exchange Performance Settings
  • After completing this module, students will be able to:
  • Manage data storage.
  • Manage disk space.
  • Manage hardware upgrades.

    Module 12: Planning for and Recovering from Disasters

    The importance of preparing for the disaster recovery of the messaging system cannot be overemphasized. This module discusses not only how to create a planning document for disaster recovery, but it also explains the various procedures that are involved in backing up and restoring the messaging system.

    Lessons

  • Planning for Disaster Recovery
  • Backing Up Exchange Server 2003
  • Restoring Exchange Server 2003 Stores
  • Restoring Exchange Server 2003 Servers
  • Discussion: Planning for and Recovering from Disasters

    Practices

  • Planning for Disaster Recovery
  • Performing an Online Backup of a Storage Group
  • Starting the Volume Shadow Copy Service
  • Regenerating a full-text index
  • Using the Mailbox Recovery Center to Reconnect Deleted and Mailboxes
  • Restoring a Mailbox Store from Backup
  • Using Outlook Web Access to restore deleted messages
  • Restoring mailbox data by using a Recovery Storage Group
  • After completing this module, students will be able to:
  • Create a plan for disaster recovery in the Exchange environment.
  • Back up Exchange Server 2003.
  • Restore Exchange Server 2003 stores.
  • Restore Exchange Server 2003 servers.

    Module 13: Performing Preventive Maintenance

    Preventative maintenance is the key to ensuring the availability and reliability of the messaging system. By categorizing and scheduling maintenance tasks accordingly, a messaging administrator can approach their administrative tasks in an organized, systematic manner.

    Lessons

  • Performing Daily Exchange Maintenance
  • Performing Scheduled Exchange Maintenance
  • Performing On-Demand Exchange Maintenance
  • Discussion: Performing Preventive Maintenance

    Practices Checking Event Viewer for potential issues

  • Checking Monitoring and Status for potential issues
  • Verifying that queues have no long-term undelivered messages
  • Generating a performance report and looking for trends
  • Checking the SMTP log for problems
  • Checking for over-limit mailboxes
  • Cleaning mailboxes
  • Managing the Badmail folder
  • Configuring the Postmaster mailbox that will receive NDRs
  • Defragmenting an Exchange store
  • Verifying a mailbox store by using Isinteg.exe
  • After completing this module, students will be able to:
  • Perform daily Exchange maintenance.
  • Perform scheduled Exchange maintenance.
  • Perform on-demand Exchange maintenance.

    Module 14: Migrating Users from Exchange Server 5.5 to Exchange Server 2003

    Because it is common for companies to merge, many messaging administrators must implement messaging deployment plans to support the merging of established messaging systems. This module teaches administrators how to migrate the Exchange Server 5.5 messaging system of a company running a Microsoft Windows NT 4.0 domain into the Exchange Server 2003 messaging system of another company running Windows Server 2003 and Active Directory. These same steps can also be used to merge two organizations that use either Exchange 2000 or Exchange 2003.

    Lessons

  • Populating Active Directory with Windows NT 4.0 User and Group Accounts
  • Connecting the Exchange 5.5 Directory to Active Directory
  • Moving Mailbox and Public Folder Contents into an Exchange Server 2003 Organization
  • Discussion: Migrating Users from Exchange Server 5.5 to Exchange Server 2003

    Practices

  • Creating a trust between a Windows NT 4.0 domain and an Active Directory domain
  • Installing ADMT
  • Migrating user accounts using ADMT
  • Migrating group accounts using ADMT
  • Migrating Exchange 5.5 mailbox ACLs using ADMT
  • Verifying a successful user and group account migration
  • Installing the Active Directory Connector (ADC)
  • Configuring resource mailbox properties
  • Configuring an inter-organizational connection agreement
  • Verifying synchronization
  • Organizing objects in Active Directory
  • Moving Mailboxes from Exchange 5.5 to Exchange 2003
  • Replicating public folders from Exchange 5.5 to Exchange 2003
  • After completing this module, students will be able to:
  • Populate Active Directory with Windows NT 4.0 user and group accounts.
  • Connect the Exchange 5.5 directory to Active Directory.
  • Move mailbox and public folder contents into an Exchange Server 2003 organization.
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